More patients in the chair. Less time on the phone.
Stellenflow builds AI systems for South African dental practices that answer enquiries day and night, confirm appointments, fill cancellations and bring overdue patients back, without adding work for your front desk.
Where dental practices quietly lose revenue
Your clinical work is excellent. The leaks are almost always at the front desk, where your team is stretched between patients in the room and patients on the phone.
AI receptionist & WhatsApp booking
Every call, message and website enquiry answered in seconds, with new patients booked straight into your diary.
Learn moreReminders, recalls & waiting lists
Automatic confirmations, six-monthly recalls and a waiting list that fills cancellations for you.
Learn moreReviews & patient reactivation
More five-star Google reviews and a steady stream of lapsed patients coming back.
Learn moreWhat is slipping through the cracks each month?
Move the sliders to match your practice. It's a rough estimate, but it shows where the biggest leaks are likely to be.
An estimate based only on the figures you entered. Your free audit uses your actual data.
Not ready to talk yet?
We'll send you this estimate, plus three quick fixes we'd start with for a business like yours. No obligation.
Built around your practice
We work with your existing practice software, calendar and phone setup. Your team keeps working the way they do now, with less on their plate.
- Set up and maintained by us. Nothing for your team to configure.
- Tested on real scenarios before it goes live
- A monthly report showing exactly what was recovered
- You own every system and all of your data
- Appointment confirmed via WhatsApp: Thursday 09:300.8s
- Missed call: booking link sent1.2s
- Cancellation filled from the waiting list2.1s
- Six-month recall reminder sent0.6s
- New patient forms sent before first visit0.9s
Same business. Same team. A very different day.
Automation doesn't replace your people. It takes the repetitive work off their plate so nothing, and no one, slips through.
A day at the practice
- 07:45Phones open. Six voicemails from last night still need to be returned.
- 10:20A new patient calls mid-procedure. Nobody can answer, so they book elsewhere.
- 13:00Lunch break spent phoning tomorrow's patients to confirm.
- 15:30Two no-shows. The chair sits empty for an hour.
- 17:30The recall list waits for another week. Again.
The same day, with Stellenflow
- 21:47A new patient asks a question on WhatsApp last night. The assistant answers and books the slot.
- 08:00Tomorrow's patients have already confirmed by automated reminder.
- 10:20A missed call gets an instant message with a booking link.
- 15:30A cancellation is filled from the waiting list automatically.
- 17:30Overdue recall patients booked themselves in this week. Nobody had to phone them.
Questions owners ask us
Straight answers. If yours isn't here, ask us during your free audit.
Does it work with my practice management software?
In most cases, yes. We connect to your existing practice software, calendar and communication tools wherever they allow it. Where a direct connection isn't possible, we use secure exports or a simple shared calendar. We'll confirm exactly how during your audit.
Will patients know they're talking to an AI assistant?
Yes, and we recommend it. The assistant introduces itself, keeps a warm, professional tone that matches your practice, and hands over to a team member whenever a patient asks for a person or the question needs clinical judgement.
Can it answer questions about medical aid and fees?
It can answer the common questions you approve, such as which medical aid schemes you work with, your consultation fee or your parking. Anything specific to a patient's cover is passed to your front desk.
What happens with emergencies?
The assistant recognises urgent language like severe pain, swelling or trauma, and immediately alerts your team or shares your emergency number, depending on the rules you set.
How do you handle patient information under POPIA?
Health information is special personal information, so we design for the least data possible, keep it with reputable providers and give patients a clear way to opt out of messages. We'll walk you through the full data flow before anything goes live.
Let's find the money your business is leaving on the table.
Book a free 30-minute growth audit. We'll map how your enquiries, bookings and follow-ups really flow, and show you exactly where the biggest wins are.
Free. No obligation. You keep the map either way.